This course is designed to improve the understanding and skills of delegates regarding the purpose, preparation and delivery of appraisals in an organisation. Human resources departments today are being called upon to make greater, more measurable contributions to their organization's bottom line. Few HR initiatives are seen to contribute more to an organization's productivity and profitability than a comprehensive, effective performance management system.

• Develop and implement a performance management system
• Select the most appropriate performance appraisal methods and forms
• Link the goals and performance of each employee to the company's strategic goals
• Provide a clear and credible basis for merit increases and incentive awards
• Train your managers on the elements of your organization's systemThe difference between performance management and performance appraisal
• Types of performance appraisal systems
• Implementing and managing the performance appraisal system
• Setting and communicating objectives and performance standards
• Providing feedback
• Planning and writing the performance appraisal
• Conducting the performance appraisal feedback session
• Dealing with substandard performance
• Monitoring the performance management process
• Multi-rater appraisals
• Employee development

By the end of this workshop, participants will be able to

• Develop and implement a performance management system
• Select the most appropriate performance appraisal methods and forms
• Link the goals and performance of each employee to the company's strategic goals
• Provide a clear and credible basis for merit increases and incentive awards
• Train your managers on the elements of your organization's system